Retold Moments Privacy Policy
Introduction
**Privacy Policy**
Effective Date: 21.03.2025
At Retold/ Wondersnevercease Creative Studios, we are committed to protecting your privacy and ensuring that your personal data, including images, is treated with the highest level of care and security. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our service, which involves uploading old personal photographs, coloring them, and transforming them into moving footage using AI technology.
By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
### 1. **Information We Collect**
When you use our services, we collect the following information:
- **Uploaded Photos and Media**: Any personal photographs or media files you upload to our platform for processing.
- **Account Information**: If you create an account, we may collect your name, email address, and other necessary details to provide you with the service.
- **Usage Data**: Information about your use of our platform, such as how you interact with our services, to help us improve our offerings.
### 2. **Use of Collected Data**
The information we collect is used for the following purposes:
- **Photo Processing**: To colorize and transform your uploaded photographs into moving footage using AI technology.
- **Service Improvement**: To enhance the quality, efficiency, and user experience of our platform.
- **Customer Support**: To respond to inquiries and provide assistance in using our service.
### 3. **Guarantee Regarding Marketing**
We respect your privacy. We guarantee that we will **not** use your finished films or still photographs for any marketing, promotional, or advertising purposes unless we have obtained your explicit consent. Your uploaded media will only be used for the specific request you have made and will not be shared or used for any other purposes.
### 4. **Permission and Responsibility for Uploaded Content**
By uploading photographs or other media to our platform, you confirm that you have the necessary permission to do so. Specifically:
- **You are responsible** for ensuring that you have the right to upload and use the photographs and media files, and that doing so does not infringe on the rights of third parties, including copyright, privacy, and intellectual property rights.
- **You assume responsibility** for obtaining the appropriate permissions and consents, especially if the images feature individuals other than yourself.
### 5. **Minors' Photos**
If your uploaded photographs feature minors, you **confirm that you have obtained the express permission** of the child’s parent or legal guardian to use the images. You are solely responsible for ensuring that the required consent has been granted for the inclusion of minors in the photographs. You are responsible for the content and nature of the pictures uploaded. If we deem it unsuitable we will inform you immediately and remove to from our servers.We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at enquiries@retoldmoments.com
### 6. **Data Retention and Deletion**
We will retain your personal information and photographs only for as long as necessary to fulfill your request and provide our services. After the processing is complete, we will **not hold your personal images for longer than 90 days**. We will securely delete all personal data, including photos and any other related files, within this time frame.
### 7. **AI Processing and Ethical Considerations**
Our AI technology is designed to **reimagine the likeness** and personal characteristics of the individuals featured in your photographs. We are committed to ensuring that these reimaginings are respectful, positive, and do not reflect the individuals in a negative or unsuitable light. Our process will not alter or distort any person's likeness in any inappropriate way. We take great care in ensuring that our transformations reflect individuals in an ethical and appropriate manner.
### 8. **Data Security**
We implement strong technical and organizational measures to protect your personal data, including photographs, against unauthorized access, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage can be guaranteed to be 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
### 9. **Your Rights and Choices**
You may have certain rights regarding your personal data, depending on your location, including:
- The right to access, correct, or delete your personal information.
- The right to withdraw your consent at any time, without affecting the lawfulness of the processing carried out before the withdrawal.
- The right to object to the processing of your data.
To exercise these rights, or if you have any questions regarding your personal data, please contact us at the information provided below.
### 10. **Changes to This Privacy Policy**
We reserve the right to update this Privacy Policy at any time. Any changes will be communicated through our platform, and the revised policy will be effective upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
### 11. **Contact Us**
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
enquiries@retoldmemeories.com
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
How to contact us
If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at enquiries@retoldmoments.com